Indian Companies Can Streamline Communications With Audio Conferencing

Audio conferencing is one of the most commonly used modes of remote communication that is used to maintain coordination between remotely located personnel. Users simply need to dial a country access number and provide the assigned PIN code from their fixed line or mobile phones to make voice calls with thousands of participants in order to streamline their communication requirements. Since these are scalable, companies of any size can deploy the same, with the provision for conveniently adding or deleting the number of users. Thus, these are suitable for large as well as growing organisations that are concerned about the size of the network needed to support inter- and intra-organisational audio conferencing.

India is a nascent market for teleconference calling as only a small fraction of the companies here relies on conferencing solutions for remote communication. It is estimated that the total revenue of the sector was close to $ 81.5 million, which shows that the market is only at its initial stages. However, many organisations have begun realising the business benefits that this solution offers to them, including cost and time savings. Therefore, the industry has huge prospects in the country as most of the market remains untapped. Thus, it comes as no surprise that many Conferencing Service Providers (CSPs) have begun offering operator assisted as well as reservationless audio conferencing solutions to cater to different clientele.

Reservationless teleconferencing allows users to set up a multipoint conference call instantly and enjoy a rich audio calling experience in spite of the geographical distance between the participants. This service is perfect for organisations whose personnel need to coordinate with each other quite frequently and extensively use voice calls. CSPs rendering this service can customise it to suit the clients’ needs and provide 24X7 customer support for smooth operations. They even offer additional support to the clients by assisting them in hosting Q&A sessions and providing recordings of the session and delivering post-conference reports. Users can easily set up these reservationless teleconferences from a website using the add-ons for Microsoft Outlook and Lotus Notes.

Operator assisted teleconferencing, on the other hand, is for large scale events that involve high-level personnel of the organisation, like CEOs, COOs and CTOs, among others. High Fidelity (Hi-Fi) sound that remains crystal clear throughout the duration of the call is a key feature of this service, which makes it the preferred choice of organisations of all sizes, whether large or small. The whole event is moderated by an Event Manager, who takes care of all the conferencing requirements of the attendees. All participants can join the event conveniently and host large scale meetings, sensitive announcements, virtual seminars, Investor Relations calls, press briefings, legal hearings and crisis communication. Therefore, companies can make all types of inter- and intra-office business communication and optimise the process.

Summary of Importance of Using Conference Calling in Your Business

To succeed in business there will be many tools you use. Some of the best business tools have been around for years and have worked to help many past businesses succeed and can still help you to succeed today. But, at the same time, new tools are being invented and implemented all the time, and you do not want to miss out on those either.

Business owners or operators will have the best chance for success if they use as many tools available to them as possible. While meetings and conferences have long been used as a tool for success, today there is a new spin on the conference that can help you reach your goals even more efficiently. Conference calls are quickly growing in popularity due to all of the benefits they provide in a business setting, and there are many reasons why it is important to use the technology in your business.

• Conference calling gives you the option to never have to put off business until later. One of the greatest things about using conference calling in your business is the fact that you have the option of always being able to deal with business as it arises. In the past it was not uncommon for business deals to die out before they were fully developed, simply because important players could not find time to meet and discuss the deal. With the use of conference calling this never has to be an issue because you can hold meetings anytime and anywhere.

• Conferencing allows more people to participate in meetings. Another major bonus that comes with holding meetings through conference calls is that in many cases more people will be able to participate. Whereas before you may have missed out on some important insight because someone could not make it to a meeting, they may be able to when you hold your meetings through a conference call. You can have instant access to anybody almost anywhere, and you may not even need to schedule too far in advance.

• Conferencing allow you to do business after hours. There is no doubt that sometimes it is difficult to end the work day at 5 o’clock and head home, but everybody has a life outside of work. Using conference calling means having the option of continuing to work on a project from home after hours. When it is necessary, you will likely have little trouble getting others to commit to an after-hours conference call, and it could end up saving you in the end.

It is not always easy sorting through all of the available business tools out there and determining which ones you need and which ones you do not. It is important to think about the kind of business you do most and which tools will be necessary to succeed in those endeavors. Regardless of what kind of business you do, you will likely find conferencing is very beneficial to the ultimate goal of your business.

Choosing the Most Suitable Conference Call Services for Your Business

Conference call facilities offer the best way out to hold meetings in real time without any geographical limitation. It is not only a great way to schedule and conduct business meetings quickly, but also allows the companies to eliminate the traveling expenses. Today businesses are going global in an effort to serve world market. In such condition, it is practically impossible to conduct business meetings on an urgent basis. Of course, of the obvious reasons, that, employees and other stakeholders are located at different continents and gathering them altogether in a single meeting room is something next to impossible.

Conference call services are the optimal solutions that all businesses should adapt to save on their time and money. Technology has made our lives simple and effective and conferencing is the perfect example for the same. Such a facility is not only cheaper, but also more effective and reliable as there may be a lot of troubles that the attendees may face in case they are traveling for face-to-face meetings.

There are mainly three types of conference call services provided by several service providers including – 1) audio 2) video and 3) web. Each of these services could be used by any business based on their needs and requirements. Not only meetings, but conferencing services are also useful for conducting seminars. In fact, many educational institutions and universities have started using such services to initiate e-learning for students pursuing their education from distance. It enables them to conduct classes in real time and students from anywhere in the world can attend these lectures live.

However, once you have made your mind for subscribing to conference call services for your business, you need to be really sure that you do a proper analysis of your business needs and requirements. Such analysis is really helpful while choosing the most suitable service provider for your conferencing. Not only you need special equipment (in case of web or video conferencing), but also need to decide on proper plan and what type of service your need from the conference calling providers. Mainly, these providers give agent-assisted call conferencing and instant call conferencing facility. The company needs to decide whether they need agent-assisted service or would go for instant conferencing service based on their needs. Generally, agent-assisted services are suited when the business requires formal meetings. However, in case of frequent meetings or informal meetings, instant conference calling serves the best.

Web conferencing is the best facility available today that a business can opt if they are looking for conferencing services for intra-organization communication. It is not only cheap, fast and much effective, but also integrates the features of both audio and video conferencing. Moreover, the conferencing parties can also share necessary documents, presentations, graphs, statistics, animation or even multimedia to enhance their communication in real time. The only thing is pre-requisite to web conferencing is that all employees need to have reliable and secure broadband connection, necessary software, good networking capabilities with hardware and peripherals like web-cam, speakers and microphone.

There are also toll free conferencing facilities available that are most suited for bigger organizations. Such a facility is not only cheap, but also give you opportunity to communication and serve your customers better. For small and mid-sized businesses, flat rate conferencing facilities are the best since it gives them a better control of costs for conference meetings and seminars. Several conference call services providers also provide facility to record the conference meetings in all the mediums. Thus, if anybody missed the proceedings of the meeting can access it later. Therefore, out of any option available, a business must always analyze their needs before hiring any call conferencing facility.