How to Achieve High Sound Qualities When Making an Audio Conference Call

When you make an audio conference call, you are entirely dependent on sound alone thus you have to make sure that it is of high quality. Everyone can participate in an audio conference since it is easy to use as well as the set up.

Audio conferencing helps in a variety of ways particularly for employees to save on time and on the organization they can save more in terms of money since there will be times when people no longer need to travel just to attend a meeting.

With one set-up of the equipment used in making an audio conferencing, you can now conduct meetings. But you must make sure that everyone can hear what the speaker is saying. Thus, it is very important that you choose the right audio conferencing system. There are certain things you need to consider in your selection. It may require you to shell out some money. But remember it also reduces travel time so in the end it is cost-efficient.

To achieve high quality of sound, you must make sure that your sound system is of quality by testing it. Poor sound quality will only make conducting a meeting that is useless since not everyone can understand what is being said.

If you are searching for a conference calling system, keep in mind that you are looking at a model with gain control and echo cancellation. This assures clarity to better communicate within an audio conference call.

Another thing to remember in setting up audio conferencing systems is monitoring devices. Some systems provide the option of you being able to monitor what locations are logged on through the use of a computer screen and conference phone.

You should also evaluate prior to making a purchase of an audio conference system based on how it can integrate with your current communication system. Trust the experts to install the system in this way your existing communication system is properly integrated with audio conference system.

Before signing up for an audio conference system, make sure it offers various testing services to conferencing clients, both in integration with the current communication system and whether the equipment is working at its highest level of performance.

These are things to be considered so you can make sure that the meeting through an audio conference call is successful.

Adding "Bridge Quality" Audio Conferencing to MS Office 365 With Lync

As more and more customers are migrating to Microsoft Office 365 with Lync, they need to upgrade their communications experience by adding “bridge quality” audio conferencing to their system on a “pay as you use” basis with no additional monthly fees. This service will enable Lync users to hold excellent voice quality, Public Switched Telephone Network (PSTN) conference calls with other Lync users and non-Lync conferees combined.

There are a couple of main reasons to add this feature. First of all, it will allow you to add virtually the entire world to your universe of potential conferees on a live conference call. With Lync Voice Over Internet Protocol (VOIP) conferencing, you are limited to only Lync users in your universe. True, the conference calls are free and included in your monthly fees, but you can’t add non-Lync outsiders to your calls. When you enable PSTN audio conferencing, then you open up your universe of conferees to the world and you only pay a low per minute rate when you use this bridge conferencing service.

The second main reason is that adding audio conference calling enhances the communications experience in that the voice quality is crystal clear for all of the participants on the conference bridge. So whether you are hosting a small or large conference call, you don’t have to worry about the voice quality because there are no bandwidth issues, such as tiling, echo or distortion.

It is also very simple to set up an audio conference enabled through Lync. You simply schedule the call through Outlook and the conferees will receive the bridge number and pin code along with the Lync link to join the call. So for the conferees that have Lync, when it was time for the call, they would just click on the link to join via Lync and they would be connected to the call. For the conferees without Lync, they would be given the dial in number and the pin code, which when dialed would connect them into the conference call.

Only three companies have established a partnership, which allows them to integrate this type of audio conferencing to the Lync product. Some of these companies have a bundled pricing plan, while other companies charge by the minute. Conferees in international countries have specific International Toll Free Service (ITFS) numbers that access the bridge and they are charged at rates by each country. There are no installation or monthly fees and these companies will do all of the implementation.

The process for adding audio conferencing to your Lync service is very simple. The list of conferees that are approved for conferencing will be added into your Lync system and the telephone dial in number and pin codes will be added, as well. Once this is accomplished, your company will be ready to start collaborating with all of the best tools available in the marketplace.

If you already have Office 365 with Lync or you are planning on migrating to this service, adding audio conferencing will greatly improve your capability for worldwide collaboration with a simple implementation process.

Audio Conferencing – Myths and Truths

Googling “conference call” makes one’s head spin. Google dishes up a barrage of offers. How do you determine the service that best meets your needs? Under the adage “knowledge is power,” this article examines some conference call myths and truths. Try searching “Web 2.0 audio conferencing”

Myth #1: Some conference call services are free! Truth: Somebody is paying. Make sure the plug isn’t pulled on your call.

How do you hold a “free” supplier accountable? You can’t. If you are not being charged for the service, then the supplier is receiving the revenue to run the service in some other way. Audio conferencing platforms have real, ongoing overhead costs that someone is paying for. Before deciding to rely on the services of a “free” supplier, determine their revenue model. Otherwise, you may find yourself having to cancel an important meeting because your “free” supplier decided to go on vacation. Audio conferencing suppliers can offer “free” services for a number of reasons including:

  1. Selling your name to third parties. Ask: What if the name-selling business revenue model fails; is reliability important?
  2. Selling advertising. Ask: What if advertising revenues dwindle; will the lights go off at the service?
  3. Getting a sponsor to pay for it because the sponsor receives some other benefit from the vendor. Ask: What if the sponsorship drops, where does that leave me?
  4. Hoping you’ll upgrade to their value-added services. Ask: Do these services enhance my productivity, or do they slow me down? Are cheap and free services actually costing me more in the end anyway?

For business-critical communications, where dropped and poor quality calls mean delayed or canceled meetings, the cost of wasted time is much more costly to your profitability than the cost of the calls.

Myth #2: Your conference call vendor bundles all its services in one price. Truth: Read the fine print. The devil is in the details.

While this is true with a few vendors, by and large this is not true. Some prominent vendors advertise a low per minute rate, and then require the customer to pay for an operator for calls over 15 people. This sort of “bait-and-switch” tactic means the average rate paid per minute is actually much higher than the “carrot and stick” low rate the customers thought they were paying. Some vendors choose not to play tricks on their customers. Unless you enjoy the bait-and-switch game, you should consider the honest suppliers who truly have one-price rating for their services.

Myth #3: All conference call vendors are alike. Truth: This used to be true, but not anymore.

In the old days, audio conferencing used to be about connecting wires. Most of the audio conferencing technology still in widespread use today uses this old technology “under the covers.” This is the reason features are limited to just one flavor–plain vanilla. That is, you get a call-in PIN and a dial-in number and call at the appointed time. With the advent of the web, new technologies are emerging that marry the best of traditional audio conferencing with new web-based productivity features. These services can make your audio conference calls much more efficient and effective. These are the vendors you should look for. This means sorting through the maze to find them. Try searching “Web 2.0 audio conferencing”.

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